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| Customer Reviews: | | Average Customer Review: ( 26 customer reviews )
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Most Helpful Customer Reviews
16 of 16 found the following review helpful:
 Exellent Computer! Jun 20, 2008
By Brittany Lynn Roche
I bought this computer primarily for photo and video editing and so far, my results have been excellent. Processing and DVD creation that used to take 1 - 2 hours on my 1.7 Ghz machine, takes between 4 and 13 MINUTES!
I did have some minor problems changing over to the Vista operating system, mainly configuring my video inputs using the Vista 'Media Center'. I "fooled" the Media Center so that I could record using the 'composite' connections in the end, but I made things a LOT easier by going to the webpage of the TV Tuner card (Haupauge) and downloading the control programs that normally ship with the card - they did NOT come already installed on the computer! Once I did this, it was VERY easy to record TV from ANY of the inputs - including the 'composites'. The program even made it easy to automatically find and configure the TV channels that came "over the air", so that you could easily use the computer as a DVR to automatically record TV OR Radio shows.
This computer was BY FAR the best for the money - and I compared ALL the worthwhile web sites AND local stores (like Best Buy, Circuit City). I have used HP computers for the last 13 years, and they have always been very solid, dependable machines. Also, NO ONE even came close to the deal Amazon had (in early May, 2008)! I also ordered the computer with the 'free shipping' option and it arrived 3 DAYS LATER!! Also, since I bought from Amazon, I did not have to pay taxes, so keep that in mind..!
11 of 11 found the following review helpful:
HO Pavillion Elite M9280F Jul 16, 2008
By Happy Camper
When I recieved my first M9280F I was very disappointed that it was DOA. Despite calls to HP which lead me on several adventures trying to revive it the poor thing was dead as a doornail. "No problem" HP said, "we'll send you a box and you can ship it back to us for no charge, we'll fix it and ship it right back to you." All well and good except then I would essentially have a refurbished computer, which I wasn't happy about. Then I contacted Amazon. They arranged to send me a new machine even before I shipped the old one back to them. They paid for the return shipping and charged nothing to ship the replacement unit to me, within a couple of days I was up and running. I can't say enough about the exceptional service provided by Amazon, they were great!
As for the M9280F, it's a great machine. Lightning fast, stable as a rock, runs everything I've thrown at it and worked with all of my existing equiptment and a new Canon ImageClass printer (also purchased at Amazon) although I did have to download a 64 bit driver for the ImageClass printer from Canon's web site.
Don't hesitate to buy big ticket items from Amazon. I've purchased plasma TV's, home entertainment systems, computers and monitors. They've all been great deals and they've all worked out or Amazon has made them work out.
22 of 26 found the following review helpful:
Extremely fast...but.. Jul 04, 2008
By Rough Customer
This computer is extremely fast, has a huge 1 terrabyte harddrive and gigs of ram. The BIGGEST problem I have had is with the new Vista 64 bit operating system...finding other hardware that will work with it. At first the modem for my DSL didn't work, spent a coule hours on the phone with tech support. My expensive ZYXEL prestige 300 router would not work with the 64bit operating system...I spent hours on the phone with tech support for the modem and router and my ISP. I finally checked the microsoft website they recommended 4 routers for use with the 64 bit Vista, so I bought oneof them, a brand new D-LINK EBRR-2310 from amazon, with cable, it got here and I installed it, and zippo! Spent another four hours on the phone with the D-LINK guy in India and he advised me to take the router back where I got it cause it wasn't gonna work! In exasperation I talked to a techie guy at work who suggested I should try the combo modem/router by AT&T which is my ISP (ATT-Yahoo dsl) and I ordered one of these combo modem/routers, 2WIRE gateway 2701HG-B gateway....it is supposed to configure itself once it is plugged in, and it didn't!! I went to the "backup" method of using their CDROM installation which worked like a charm to get wired ethernet connection to my second computer! So after spending an extra $200 on new routers and modems,I finally got the router to work, and the modem to work. On top of all this the CPU is a little noisey, more than I would like..but it is a white noise and seems to get quieter after it runs a while. Great machine, the operating system is fine if you can get hardware that works with it. I suggest the combo modem/router from AT&T, IT WORKS!!
by the way this computer turns on in about 10 seconds, and turns off in about 10 seconds. extremely fast on and off, compared to my old Dell computer which could take five minutes to turn on or off.
9 of 9 found the following review helpful:
Performs as advertised! Jun 18, 2008
By GoBlueFan
I am a first-time HP computer customer. I have used many Dell and PowerSpec (from MicroCenter) computers in the past but was wary of HP, since I expected a ton of crapware, low quality parts, and shaky support.
I was pleasantly surprised. The computer performs as advertised! The machine is well built. It is very, very quiet, and very fast. I bought a DoubleSight 26" monitor and hooked it up to the DVI port and the combination is perfect for my digital photography needs. HP only adds a small amount of crapware (starter-type programs and previews) which can be easily removed.
Pros: Love the Media Center (can watch over-the-air HD TV), powerful CPU, very quiet fan, the Blu-Ray player is superb.
Cons: Documentation is somewhat skimpy. What they do provide is generic info for many computer models. When you call their 24X7 telephone supportline, you speak to someone in India who just repeats what you ask them, then responds with a scripted answer. It is very frustrating to get concise, accurate, and straight answers to questions which invariably arise. Email support is similar-just canned answers. In fairness, most major computer manufacturers are doing this. Anyway, I gave up with HP telephone support and went to MicroCenter (where I bought the computer) and they answered all my questions. Lastly, I wish HP had dropped the extra external HD drive bays and included a more useful second optical drive.
15 of 17 found the following review helpful:
Great product; support lacks May 27, 2008
By Piet Hendriks
"Piet"
I really like the computer, runs quiet and fast. Looks good and has pretty much all features. I recommend this product to anyone.
Three things I liked less, it does not have bluetooth which is clear from the specs, but it would still be a "nice to have".
It does not have 2 DVI ports, instead it comes with one DVI and one HDMI and you need to buy a separate HDMI to DVI converter to hook up two DVI monitors.
And three, the software is pre-installed but not included on a CD. I contacted tech support and they acknowledge that when you need to re-install your operating system you just lost all tools and are pretty much on your own.
One last piece of feedback, when I installed Symantect Antivirus Corporate Edition 10.2 I ran into an error. HP was very quick to refer me to Symantec, so do not expect support unless it is clearly a sole HP issue.
See all 26 customer reviews on Amazon.com
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